Freshland Printing Terms Of Service

You are entering into an agreement with Freshland Printing to get your custom apparel made.

Production time:
We process all orders as quickly as we can. However, our normal production time is 7-10 business days.
We will do our best to communicate with you throughout the production process if it is going to take LONGER than that.
Production time starts the day we get payment confirmation, funds clear, and confirmation from you to order in your product with correct sizing, qty, etc… (Whichever is later).

Shipping Times:
After production is completed, most shipping will be made USPS priority mail. *Unless shipping international.
Most shipments take 3-4 days to arrive from day of departure.
Tracking can be provided upon request.

Rush Orders:
We do offer rush orders and charge an additional 30% per product for all rush fees.
In the situation of a rush order we will agree to a time-frame with you and discuss on a case-by-case basis
if it will be possible to guarantee production time and delivery or not.

Refunds:
No refunds will be issued for product which has been printed and altered in any way.
In the event that you receive product which is damaged or mis-printed as negligence due to our part in production, we will be happy to replace the item with an undamaged one of proper printing.
Refunds are only allowed when agreed upon by both you and us and will take into account any work already completed, shipping fees, blank product costs, restocking fees (as dictated by our manufacturers and their warehouses), and any and all artwork or screen fees for processed art. Refunds will only be given for unfinished work.

Payments:
Payments are due in-full before printing begins and all funds must clear.